Legal notice

Disclosure under the Act on Specified Commercial Transactions (Japan)

Seller
株式会社昴工匠 (JOKER)

Head of operations
Gaku Ishiyama

Address
3-14-15 Aoyagi, Soka-shi, Saitama 340-0002, Japan

Phone
+81-48-945-8600
Please contact us by email at the address below.

Email
hello@jkrmfg.com

Store URL
https://jokeronlinestore.com

Prices
As shown on each product page (Japanese consumption tax included)

Charges other than the product price
Shipping (Japan): Standard ¥870 (tax included); free on orders of ¥12,000 (tax included) or more. Express: ¥3,762 (tax included)
Shipping (international): ¥1,900–¥3,900 depending on destination (see our Shipping Policy for details)
For international orders, any duties, import taxes or other charges are the responsibility of the customer (for orders to the United States, these are collected at checkout).

Payment methods
Credit card (Visa / Mastercard / American Express, etc.), Shop Pay, Apple Pay, Google Pay

Payment timing
Payment is charged when your order is confirmed.

Delivery
Orders usually ship within 1–3 business days after confirmation.

Returns, exchanges and cancellations
If an item is defective, damaged or incorrect, please contact us by email within 7 days of delivery. We will arrange a return or exchange at our expense.

We do not accept returns, exchanges or cancellations for reasons of personal preference (wrong size, not as imagined, ordered by mistake, etc.). See our Refund Policy for details.

Contact
hello@jkrmfg.com